WARRANTY PERIODS (Begins from delivery date)

DoSmarter smartwatch comes with a 12-month warranty, ensuring that you receive a product in pristine condition, brand new, and without any defects or missing parts.

A defect is defined as a non-human-induced damage. Examples of non-human-induced damages include exposure of the watch to seawater, accidental dropping from a significant height, or frequent and repeated overnight charging.

FREE WORLDWIDE SHIPPING

All orders of $40 and over (including sale and closeout items) qualify for free express shipping, except for the out-of-delivery-area (ODA).

All orders use premium express delivery service based on recommendations from our freight forwarder.

We dispatch within 48 working hours (pre-sale items excluded) unless in the case of a force majeure. Normally, the item will ship from a warehouse (US/CA/AU/EU/UK/HK) near to your location, but it will ship from another warehouse to avoid delays in the case of out-of-stock conditions.

Shipping time varies according to different countries and regions.

Generally speaking, it would take 5-10 days.

For some specific cases, please check the following table for references.

Shipping to Shipping Time Free shipping over $40
USA Expedite Shipping 5-9 Days $15.00 USD
Puerto Rico, Hawaii, Guam Expedite Shipping 5-20 Days $10.00~$25.00 USD
Taiwan, China Fedex 3-7 Days $15.00 USD
Canada Expedite Shipping 5-15 Days $10.00~$25.00 USD
Standard Shipping 10-25 Days $15.00 USD
Bangladesh, Laos, Malaysia, Nepal, Philippines, Singapore, South Korea, Thailand, United Arab Emirates, Vietnam, Yemen Expedite Shipping 7-15 Days $15.00 USD
Balkans, Montenegro Standard Shipping 10-25 Days $10.00~$25.00 USD
EU(Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Jersey, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden) Standard Shipping 10-25 Days $15.00 USD
Chile Expedite Shipping 10-15 Days $30.00 USD
Europe Standard East Standard Shipping 40-50 Days $10.00~$25.00 USD
Norway Standard Shipping 10-25 Days $10.00~$25.00 USD
Caribbean & South America(Bolivia, Caribbean Netherlands, Falkland Islands, Guyana, Paraguay, Suriname, Uruguay, Venezuela) Out-of-delivery area Shipping 3-10 days $10.00~$25.00 USD
UK & Ireland Expedite Shipping 5-7 Days $15.00 USD
Standard Shipping 10-20 Days $15.00 USD
Hong Kong Shunfeng Express $15.00 USD
Japan 佐川急便 4-15営業日、日本語でご住所をお書きましょう $15.00 USD
Israel Expedite Shipping 5-15 Days $10.00~$25.00 USD

Out-of-delivery area shipping 5-20 Days

Shipping to Shipping Time Free shipping over $40
Mexico FedEx 7-15 Days $15.00 USD
Bahrain, Kuwait, Oman, Qatar Expedite Shipping 7-15 Days $10.00~$25.00 USD
Cyprus, Turkey, Monaco Standard Shipping 10-25 Days $10.00~$25.00 USD

Out-of-delivery area shipping 15-30 Days

Shipping to Shipping Time Free shipping over $40
Myanmar Out-of-Delivery-Area Shipping 20-35 days $15.00 USD
Tunisia Standard Shipping 10-25 Days $15.00 USD
Australia, New Zealand Expedite Shipping 5-15 Days $15.00 USD
South Africa Expedite Shipping 7-15 Days $10.00~$25.00 USD
Cambodia Out-of-Delivery-Area Shipping 5-10 days $10.00~$25.00 USD
Iceland, Indonesia Out-of-Delivery-Area Shipping 5-15days $10.00~$25.00 USD
Georgia Out-of-Delivery-Area Shipping 7-15 days $10.00~$25.00 USD
Peru Out-of-Delivery-Area Shipping 10-20 Days $10.00~$25.00 USD
Pakistan Out-of-delivery area shipping 7-15 days $10.00~$25.00 USD
Colombia, Ecuador, French Guiana Out-of-delivery area shipping 5-20 Days $10.00~$25.00 USD
Russia Standard Shipping 20-40 Days $15.00 USD
Saudi Arabia FedEx 3-7 Days $10.00~$25.00 USD
Switzerland Standard Shipping 5-20 Days $10.00~$25.00 USD
India Standard Shipping 15-30 Days $10.00~$25.00 USD

Once a package has been declared “delivered” by the local courier, UPS/FedEx/DHL or similar, we have no further liability. Stolen or missing orders “after delivery” are the responsibility of the purchaser and will not be refunded/reshipped. We will make every effort to assist and give advice/support, verify delivery etc. If the shipping issue is the fault of the carrier, such a “declared lost” shipment or “returned to sender”, for example, we will help and send a replacement order.

The customer is responsible for any customs fees, import duties, or taxes imposed by your country’s customs department.

Shipping carrier delays, weather delays, or international customs inspection delays are beyond our control.

If you do not receive your item on time, please contact us for further assistance.

ODA (OUT-OF-DELIVERY-AREA) AND DELIVERY TO REMOTE AREAS
Additional shipping charges may occur for ODA delivery or delivery to remote areas that are difficult to reach, e.g. islands, ski resorts, military operation areas etc. Transit time for shipments to these regions may be longer.

The carrier defines ODA delivery as delivery to a remote area only before shipping. They may contact you with additional charges.

Free Shipping Exclusions

We do not offer free shipping to the following locations.

Shipping fees will be calculated at checkout.

Asia

Vietnam $10
Indonesia $10
Brunei $15
Saudi Arabia $10
Bahrain $10
Kuwait $10
Oman $10
Qatar $10
Pakistan $10
Cambodia $15
Jordan $10

Europe

Iceland $10
Montenegro $10
Serbia $10
Turkey $10
Cyprus $10
Georgia $10
Monaco $10
Bosnia & Herzegovina $10
Moldova $10
Norway $10

South America

Bolivia $10
Paraguay $10
Uruguay $10
Paraguay $10
Venezuela $10
Colombia $15
Ecuador $15
French Guiana $15
Peru $15
Chile $30

Caribbean

Falkland Islands $10
Guyana $10
Suriname $10
Canary Islands $10
Caribbean Netherlands $10
Netherlands Antilles $15
French Guiana $15

Africa

Morocco $10
South Africa $10

Places We Don’t Ship To (but wish we did):

North America

  • Greenland

Oceania

  • Papua New Guinea
  • French Polynesia
  • Palau

Africa

  • Mayotte
  • Cote d’Ivoire
  • Egypt
  • Kenya
  • Uganda
  • Central Republic
  • Sudan

South America

  • Brazil
  • Argentina
  • Venezuela

Europe

  • Aland Islands
  • French Southern Territories
  • Isle Of Man
  • North Macedonia
  • Andorra
  • Gibraltar
  • Kosovo
  • Albania
  • Azerbaijan
  • Ukraine
  • Belarus

Asia

  • Sri Lanka
  • Maldives
  • Uzbekistan
  • North Korea
  • Tajikistan
  • Iran(Islamic Republic of)
  • Syria
  • Kazakhstan
  • India

Caribbean

  • Barbados
  • Aruba
  • St. Barthelemy
  • Guatemala
  • Guadeloupe
  • Bahamas
  • Martinique
  • Jamaica
  • Costa Rica
  • Dominican Republic
  • El Salvador
  • Cuba
  • Trinidad And Tobago48

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